IMPLEMENTATION OF HUMAN RESOURCE MANAGEMENT PRACTICES AT KISII TEACHING AND REFERRAL HOSPITAL

Abstract

Purpose: Human resource management functions involve the management and development of people in organizations, formulation and implementation of human resource practices and policies. The aim of this study was to establish challenges facing the human resource management practices at Kisii Teaching and Referral Hospital.

Design/ Methodology/Approach: The methodology employed in this research was a case study design. The tool used was an interview guide. Respondents were drawn from the human resource department and two line managers  were interviewed. The interviews were well versed with the human resource management function and had knowledge and understanding of Kisii Referral Hospital's operations.

Findings: Results from the study established that human resource managers at Kisii Referral  Hospital experience challenges of policies and procedures that curtail recruitment such as delayed information from line managers on staffing requirements for departments.

Contribution to policy and practice: the study is of importance to the management of Kisii Teaching and Referral, and the government. It will help  the hospital's management in managing its human resources and also aid in addressing the myriad challenges facing the human resource managers.

Originality/Value: The study extends the literature on human resource management.